Terms and Conditions

Terms and Conditions of Booking


1. General

1.1 The terms and conditions of trade of Salutem Limited (hereafter called the Company) are contained herein.
1.2 Orders accepted subject to the Terms and Conditions.
1.3 These terms and conditions are correct at the date shown on the relevant course booking documentation and the Company reserves the
right to vary them without notice. An updated copy will be supplied to the client if applicable.
1.4 These terms and conditions are applicable to contracts formed with clients and/or individuals engaging the Company (either as agent or
principal) in the provision of training services. These terms and conditions do not cover any contract, relationship or engagement with any
person, freelance or body employed by the Company or engaged to perform services on behalf of the Company.

2. Prices

2.1 Unless otherwise stated, all prices are exclusive of VAT, the total price of the training will be invoiced prior to the training date and this will
show the VAT payable. VAT will be charged at the current rate at the time of due payment.

3. Settlement Terms

3.1 Once we have received your booking confirmation, a legally binding contract is formed and these terms and conditions shall apply.
3.2 All course fees are payable on confirmation of booking and an invoice will be sent to you. Invoices are payable within 7 days of the invoice
3.3 Confirmation of a booking will occur in one the following ways :
Telephone Bookings
3.4 All telephone bookings will result in an invoice being issued. Receipt and confirmation of attendance should be made within 48 hours (via return of email). This will confirm your booking. If we do not receive this confirmation email we cannot guarantee your space on the course.
Bookngs made in writing
3.5 For bookings made using the Salutem booking form, the form will act as confirmation of course booking.
Online Bookings
3.6 For bookings made online you agree to the terms and conditions during the online process, this will confirm your booking, payment can also be made online at the time of booking.

4. Cancellation and Amendment

4.1 For cancellations made in writing and received:

  • Over 28 days before the event, course fees will be refunded.
  • 21 days to 28 days prior to the start date, a chagre of 50% of the course fee will be payable.
  • 21 days or less, the full course fees will be chagred

4.2 Where a booking has been confirmed, by any of the methods in 3 above, and a delegate fails to attend, the full course fees will be charged.
4.3 The Company reserves the right to change the course content and/or trainer at any time.
4.4 The Company reserves the right to alter or cancel published dates and change venues without liability. However, in these circumstances,
delegates will be offered and alternative date or a free refund.

5. Applicable Law

5.1 English Law shall apply and the parties agree to submit to the exclusive juristriction of the English courts.

6. Force Majeure

6.1 The Company shall not be liable to the Client or be deemed to be in breach of Contract by means of any delay in performing or failure to perform any of the Company’s obligations in respect of the Services if the delay or failure was due to any cause beyond the Company’s